Privacy Policy

1. Introduction This Privacy Policy describes how SignalsHQ collects, uses, protects, and handles your personal information when you use our SaaS product.

2. Information Collection We collect the following personal information during registration:

  • Name

  • Email address

  • Phone number

  • Account credentials

We do not collect or store payment information directly. Payment processing is handled securely by Stripe.

3. Purpose of Information Collection We use your personal information to:

  • Provide and maintain our SaaS product

  • Communicate product updates and important notices

  • Improve our service offerings

  • Respond to customer support requests

4. Data Security We implement robust security measures to protect your personal information:

  • Encrypted data storage

  • Secure access controls

  • Regular security audits

  • Compliance with industry-standard security protocols

5. Data Retention We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Users can request data deletion at any time.

6. User Rights You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your account and associated data

  • Withdraw consent for data processing

7. Cookies and Tracking We use cookies to enhance user experience and site functionality. Users can manage cookie preferences through their browser settings.

8. Children's Privacy Our service is not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. International Data Transfers As a Bangalore-based company, we ensure that all data processing complies with Indian data protection regulations.

10. Third-Party Services We use third-party services like Stripe for payment processing. These services have their own privacy policies and data handling practices.

11. Changes to Privacy Policy We may update this policy periodically. Users will be notified of significant changes via email or in-app notification.

12. Contact Information For privacy-related inquiries, please contact: contact@signalshq.com

13. Consent By using SignalsHQ's services, you consent to the terms outlined in this privacy policy.