Privacy policy

Last updated: 29/08/2025

This Privacy Statement explains how we handle your personal information in connection with the website, application, product, or service that links to this Privacy Statement and the administration of the employment relationship with our employees (we call these our "Services"). It applies generally to the following groups:

  • Customers and users (including prospective customers and users);

  • Employees;

  • Third party business partners; and

  • Other individuals who interact with us or whose personal information we maintain.

This Privacy Statement does not apply to any website, application, product, or service that links to its own privacy statement or that is offered by third parties, in which clicking on third party links or enabling those connections may allow the third party to collect, use, or share data about you. We encourage you to read their respective privacy statements.

Who is SignalsHQ Inc. and how can I contact you?

SignalsHQ Inc. is a Delaware corporation located at 16192 Coastal Highway Lewes, DE 19958.

SignalsHQ Inc. acts as a controller of your personal information where we determine how and why personal information can be used, and the SignalsHQ Inc. company that provides the specific Service (as identified therein) is the primary controller of your personal information. This Privacy Statement, however, does not apply where we act as a processor or service provider to another controller (such as our customers).

Any comments, complaints, or questions may be emailed to contact@signalshq.io.

What personal information do you collect and process?

We generally collect, use, disclose, and process personal information in the following categories:

  • Account Information
    Account ID, User ID, account profile, settings and preferences, purchase history, subscriptions, and registrations.

  • Security Information
    User credentials (username and password) and similar security information, individual network activity in security and audit logs.

  • Billing & Payment Information
    Payment and payment card information or bank account information, billing contact details, ship to and bill to information.

  • User Contributions & User Content
    Personal information in content and communications uploaded, sent, shared, or inputted through our Services or via our networks and infrastructure, including feedback you provide to us and the content of communications between you and us or sent via our network and Services.

  • Device & Browser Information
    Network and internet service provider (ISP) information, Internet Protocol (IP) addresses, device and browser identifiers, device and browser information, advertising identifiers, cookie/tracker identifiers, and related information.

  • Usage and Browsing Information
    Usage, search, and browsing history, user journey history (including clicks, navigation, user actions, interactions, and session replays), usage and diagnostics analytics and metrics, including on our Services and on our internal networks and corporate devices by employees, contractors, and site visitors.

  • Location Data
    Region, country, state, and coarse and precise geolocation data.

  • Demographic Information
    Age, date of birth, marital status, gender, physical characteristics, military status, political, religious, or philosophical beliefs, sexual orientation, racial or ethnic origin, union membership.

  • Health, Benefits, and Insurance Information
    Enrollment and participation in insurance or benefits programs, personal information of beneficiaries, family members, emergency contacts, or dependents, medical records, disability information.

  • Identity Information
    Government identification, governmental identifiers (such as tax identifiers, the last 4 digits of social security or national insurance numbers, and passport or driver's license numbers).

  • Financial Information
    Financial status, tax returns and related information, financial filings, credit standing, payroll and related information.

  • Legal Information
    Legal status, immigration status, legal court cases and proceedings, governmental records, personal property or real estate records, liens & judgments, death records, public filings, driving records, licenses and registrations, and criminal information (such as arrests, charges, convictions, and incarceration records).

A note on children's online privacy: Our online Services provide information solutions intended for professionals and we do not knowingly collect any personal information from children under the age of sixteen (16).

How do you collect personal information?

  • Direct Interactions: You provide your personal information when you interact with us, such as when you register for Services, fill in forms, communicate with us, apply for jobs, and work for us.

  • User Contributions: We collect your personal information when you or others upload, share, send, or input that information through our Services or networks, or when you or they communicate with us.

  • Automatically: We automatically collect personal information about you when you interact with us, such as when you use our Services, visit our offices or events, open emails or view advertisements from us, or communicate with us.

How do you use personal information?

We use personal information for:

  • To fulfill our contractual obligations
    Register your account and provide our Services.
    Fulfill our obligations as an employer.
    Legal Basis: Our performance of a contract.

  • Communicate with you about our Services and process related transactions
    Legal Basis: Our performance of a contract or as outlined in your consents or instructions.

  • For any purpose with your consent or to follow your instructions
    Legal Basis: As outlined in your consents or instructions.

  • To operate, improve, and/or personalize our Services
    Develop new products, services, content, and other offerings.
    Monitor and audit usage of our Services, corporate networks, and devices.
    Ensure the security of our Services.
    Detect fraud and abuse.
    Manage internal operations.
    Legal Basis: To pursue legitimate interests.

  • Manage the applicant and employee relationship
    Handle applications, onboarding, employee management, and improve employee experience.
    Communicate regarding HR administration.
    Provide and improve employee benefits.
    Legal Basis: Contract or legitimate interests.

  • Exercise rights and protect property
    Legal Basis: Legitimate interests or legal obligations.

  • Handling of Sensitive Personal Information
    We use advanced software to redact SSNs and other PII before processing. We only share data with AI models under zero data retention agreements.

  • Temporary Storage by Third Parties
    Some third parties may temporarily store limited info (≤30 days) for abuse prevention and accuracy. These are GDPR, SOC-2, and CCPA compliant.

  • Commitment to Data Security and Compliance
    We work with providers meeting strict data standards and audit them regularly.

Who do you share personal information with?

  • Your organizations and contacts.

  • Third party business partners (vendors, subcontractors, analytics providers, etc.).

  • Third party customers and users.

  • Government agencies and third parties in transactions.

  • Law enforcement and regulators.

  • Others where necessary per your instructions.

Where do you store personal information?

All data is stored in the United States.

What steps do you take to secure personal information?

We work to implement technical and organizational measures designed to protect the security of personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. The security of your information also depends on you: you are responsible for using unique, strong usernames and passwords for each of your accounts, and for keeping those usernames and passwords confidential. We are not responsible for the circumvention of any privacy settings or cybersecurity measures contained on our Services, and any transmission of personal information is at your own risk.

How long do you retain personal information?

We retain personal information as required by our enterprise records retention schedule, which varies by Service, business function, country, record classes, and record types. We calculate the retention period based upon the time the personal information is needed to: (a) fulfill the purposes described in this Privacy Statement, (b) meet the timelines required or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.

What rights do I have over my personal information?

Your local privacy laws may grant you rights with respect to your personal information, and we will not knowingly discriminate against you because you have exercised any of your privacy rights. These rights differ based on the local laws that apply to you, but could include one or more of the following:

Right to confirm we process your personal information and, if so, to access, correct, complete, object to or restrict the processing of, and delete certain personal information we hold about you, including the rights to receive your personal information in a portable copy.

Changes to this Privacy Statement

This Privacy Statement is expected to change over time. We reserve the right to update it at any time, for any reason. We will notify you of changes to our Privacy Statement by updating the "Last Updated" date and posting the updated Privacy Statement on this page. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Services frequently to see the current Privacy Statement and any changes made to it.

Supplemental Privacy Statements

Depending on the specific Service you are using or specific interactions you have with us (such as when you apply for a job or work for us), we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do so, those different or supplemental privacy statements apply to that specific Service or those specific interactions.

Supplemental Privacy Statement for California consumers under CCPA/CPRA

This Supplemental Privacy Statement for California Consumers under CCPA/CPRA ("California Statement") supplements our Privacy Statement and further explains required disclosures about how we collect, disclose, and sell the personal information of California consumers and the rights that California consumers may have under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA/CPRA") where we act as a business under CCPA/CPRA.


Your privacy rights

If you are a California consumer, you may have one or more of the following rights under CCPA/CPRA:

  • Right to confirm we process your personal information and, if so, to request we disclose specific information about our data practices

  • Right to access, correct, complete, or delete specific pieces of personal information we hold about you

  • Right to limit our use and disclosure of your sensitive personal information

  • Right to opt-out of the sale of personal information

  • Right to opt-out of the sharing of personal information

  • Right not to receive discriminatory treatment for exercising your rights under CCPA/CPRA

To make a request, you can contact us at contact@signalshq.io.

This California Statement was last updated on April 1, 2024.

Cookie & IBA Statement

This Cookie & IBA Statement supplements our Privacy Statement and specifically explains how we and our third-party business partners deploy cookies and other tracking technologies (which we call "Tracking Technologies"), including for interest-based advertising (IBA), as well as the options you have to control them.

What are cookies and other tracking technologies?

"Cookies" are small pieces of data, stored in text files, that are stored on your browser, computer, or other device. We and our third-party business partners may also use other tracking technologies such as "web beacons," "embedded scripts," and similar technologies.


Why do we use cookies and other tracking technologies?

We use Tracking Technologies for several different purposes: these technologies are widely used to remember you and your preferences and understand how you interact with us so that we may perform essential functions, personalize our Services and content, analyze your usage, and deliver advertising.

How can you control the use of Tracking Technologies?

You may wish to restrict the use of cookies or completely prevent them from being set. Most modern browsers allow you to change your cookie and other tracker settings. You can opt-out of Google Analytics by installing Google's opt-out browser add-on.

Do you honor Do Not Track Signals?

Generally, we do not currently respond to, or take any action with respect to web browser "do not track" signals; however, in some instances, our third party business partners who integrate within our Services will honor do not track signals.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 contact@signalshq.io
📍 16192 Coastal Highway Lewes, DE 19958.

Privacy policycy Pol

This privacy policy ("Policy") explains how Quantiv Solutions Private Limited ("SignalsHQ", "we", "us", "our") processes Personal Data that we collect from you. This Policy applies to all products, services, and websites offered by SignalsHQ, including but not limited to our main website at signalshq.io.


SignalsHQ acts as a data controller for the Personal Data we collect and process. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional data protection regulations.


This policy DOES NOT apply to information collected offline, through any other apps or websites (including websites you may access through our website), or by any third party, including through any application or content (including advertising) that may link to or be accessible from our website. These other websites, apps, or third parties may have their own privacy policies, which we encourage you to read before providing information through them.


NOTICE REGARDING DISPUTE RESOLUTION: Any disputes or claims arising under this Privacy Policy, or relating in any way to your use of our website or services, will be resolved by final and binding arbitration as provided for in our Terms of Service. Unless you opt out, you will only be able to pursue claims against SignalsHQ on an individual basis, not as part of any class or representative action or proceeding.



1. Definitions


Controller means the natural or legal person, public authority, agency, or other body that alone or jointly with others, determines the purposes and means of the processing of Personal Data.


Data Subject means an identified or identifiable natural person whose Personal Data is processed.


End-User means any person or entity with whom the Subscriber interacts using our Service(s).


Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


Processing means any operation or set of operations performed on Personal Data, whether or not by automated means.


Processor means a natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller.


Consent means any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which they agree to the processing of their Personal Data.


Data Protection Laws means all applicable laws and regulations relating to the processing of Personal Data, including but not limited to the GDPR, CCPA, and other regional data protection laws.


Service(s) means the services offered by SignalsHQ through our platform.


Subscriber means the natural or legal person that has subscribed to our Service(s) by signing up.


Website(s) means the website(s) that SignalsHQ operates.


2. How is your data collected?


You directly provide SignalsHQ with most of the data we collect. We collect Personal Data from you when you:

  • Subscribe to any of our Service(s) by signing up

  • Use or view our Website which may result in Personal Data being collected via your browser's Cookies

  • Submit web forms on our Website(s) or use interactive features, including participation in surveys, contests, promotions

  • Request customer support, or otherwise communicate with us

  • Use our Service(s), where we automatically collect information on the type of device you use and the operating system version

  • Use our mobile applications, where we collect device information and usage data

  • Communicate with us via email or other electronic means

  • Integrate our services with third-party platforms such as:

    • Customer Relationship Management (CRM) systems

    • Marketing automation platforms

    • Analytics tools

    • Social media platforms

We may also receive your Personal Data indirectly as follows:

  • From third-party sources like databases and social media where we have verified consent or legal permission

  • When you authorize us to connect with third-party services, we may access and store your name, email address(es), and other Personal Data that the third-party service makes available to us

  • From social media platforms when you interact with our social media features or widgets


3. Processing of Personal Data

We process your Personal Data in the following scenarios:

  • To facilitate your access and use of our Websites and Services

  • To improve our Websites and Services

  • To process and complete payment transactions

  • To provide onboarding services, customer success services, and support

  • To market and advertise in compliance with applicable law

  • To perform analytics and generate reports about service usage and performance

  • To investigate and prevent fraudulent transactions and unauthorized access

  • To personalize our Websites and Services

  • To notify you of updates and changes to our products and services

  • To perform internal training and quality assurance

  • To comply with legal obligations and regulatory requirements

  • To integrate with third-party services you authorize

Automated Decision-Making and Profiling
We may use automated decision-making and profiling to:

  • Detect and prevent fraudulent activities

  • Personalize user experience based on usage patterns

  • Optimize service delivery and performance

You have the right to object to automated decision-making and profiling. To exercise this right, please contact us at contact@signalshq.io.


Data Minimization
We only collect and process Personal Data that is necessary for the purposes for which it is processed. We regularly review our data collection and processing practices to ensure compliance with the principle of data minimization.

Legal basis for processing (UK and EEA Region)
If you are a data subject from the UK or European Economic Area, our legal basis for collecting and using your Personal Data will depend on the Personal Data concerned and the specific context in which we collect it. We will normally collect Personal Data from you only where we need it to perform a contract with you, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect Personal Data from you.


4. Sharing of Personal Data

We may share your Personal Data with:

  • Our group companies and third-party service providers

  • Credit reference agencies to prevent fraudulent purchases

  • Third-party service providers that host and maintain our Websites and applications

  • Third-party providers for marketing purposes in compliance with applicable laws

  • Law enforcement or other third parties as required by law

5. International Transfer

We process Personal Data in various countries, including but not limited to:

  • India (primary processing location)

  • United States

  • European Economic Area

If you are a resident of the UK or the European Economic Area and when your Personal Data is processed outside these regions, we ensure that the recipient offers an adequate level of protection by:

  • Entering into Standard Contractual Clauses (SCCs) approved by the European Commission

  • Conducting Data Transfer Impact Assessments (DTIAs)

  • Implementing additional safeguards where necessary


6. Retention of Personal Data

We retain Personal Data where an ongoing legitimate business requires it. The retention periods for different types of data are as follows:

  • Account information: Retained for as long as your account is active plus 2 years

  • Transaction data: Retained for 7 years for tax and accounting purposes

  • Customer support interactions: Retained for 3 years after the last interaction

  • Marketing data: Retained for 2 years after the last interaction

  • Analytics data: Retained for 2 years

When retention is no longer necessary, we will either delete or aggregate the data, or securely store and isolate it from further processing until deletion is possible.

7. Security of Personal Data

We implement appropriate technical and organizational measures to protect your Personal Data, including:

  • Encryption of data in transit using TLS 1.2 or higher

  • Encryption of data at rest using industry-standard algorithms (AES-256)

  • Regular security audits and vulnerability assessments

  • Access controls and multi-factor authentication

  • Employee training on data protection and security

  • Incident response and breach notification procedures

  • Regular security testing and penetration testing

  • Secure development practices and code reviews

While we take security seriously, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work hard to protect your information. We are in the process of obtaining SOC 2 certification to further enhance our security measures.

8. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing of your data

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at contact@signalshq.io or use our Data Subject Rights Request Form. We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period. If we deny your request, we will explain why and provide information about how to appeal the decision.

Note: We may charge a reasonable fee for excessive or repetitive requests, or refuse to comply with requests that are clearly unfounded or excessive.

9. Privacy of Children

We do not knowingly collect or maintain Personal Data from children under the age of 18. If we learn that we have collected Personal Data from a child under 18, we will take steps to delete such information.

10. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are categorized as follows:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.

  • Functional Cookies: Enable enhanced functionality and personalization.

  • Analytics Cookies: Help us understand how visitors interact with our website.

  • Marketing Cookies: Used to track visitors across websites for advertising purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page

  • Sending you an email notification

  • Displaying a notice on our website

The "last updated" date at the bottom of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.


12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

General Inquiries: contact@signalshq.io
Data Protection Officer: dpo@signalshq.io
Legal Matters: legal@signalshq.io
Security Concerns: security@signalshq.io
Address: SDA,
Balagere Main Road,
Varthur,
Bangalore - 560087


Last updated: 26/05/2025
Version: 1.0